Training courses
The Human Factor
Only Human? - Insights into safe behaviour in the workplace
2 DAYS
This interactive workshop examines the cognitive and response processes behind safe behaviour in the workplace. It focuses on developing the understanding needed to identify and manage the factors behind the often-unpredictable workplace behaviours identified in accident causation studies.
The workshop is structured around a practical sequential cognitive model, examining the hypothesized stages in the decision-making and response process of individuals in a hazardous situation.
The model starts by exploring the individual's perception and cognition of the hazard - without a clear understanding here, there can be no positive safe behaviour. This is followed by the critical personal motivation stage. These stages are followed by the decision-making stage, and finally, if an individual decides to take action to minimise / reduce the risks of an accident, they still need the ability to do this.
We will examine the following:
• The impact of stress, fatigue, wellness, alcohol and drug abuse on these processes.
• Understanding risk and risk-taking behaviour.
• Culture, motivation, attitudes, emotional intelligence and incentives in safe behaviour.
• Understanding the difference between error and violation – implementing a “just culture”
• Using incentive programs to promote safe behaviour.
Improving Performance Through the Human Element
4 DAYS
The Nautical Institute (NI) Improving Performance Through the Human Element course led by Eric Holliday is an interactive, two-day course that has been designed to provide mariners with an in-depth overview of the most important physical and psychological aspects of the human, and the interaction of that human in a very specific environment – a vessel at sea. And further, to provide mariners (and their managers) with a comprehensive introduction into the realities of human limitations and the implication for delivering consistent, safe and efficient overall performance.
Course aims:
• To provide mariners with an in-depth overview of the most important physical and psychological aspects of the human, and the interaction of that human in a very specific environment – a vessel at sea.
• To provide mariners (and their managers) with a comprehensive introduction into the realities of human limitations and the implication for delivering consistent, safe and efficient overall performance.
Getting to Why.
4 DAYS
This training package (delivered in 2 separate workshops) will provide a comprehensive introduction to practical Accident Investigation techniques, as well as an in-depth examination of the role of Human Factors in accident causation.
This workshop will examine the theory behind human error using the latest scientific knowledge and models to provide in-depth understanding of this human trait.
Getting to a "Just" Culture.
1/2 DAY
Just Culture has also been defined as a culture in which front line operators or others are not punished for actions, omissions or decisions taken by them that are commensurate with their experience and training, but where gross negligence, wilful violations and destructive acts are not tolerated.
This workshop will: examine the principles behind this approach, provide the tools to measure current climate, and show participants how to develop a practical approach to implementation.
Human Error Fundamentals.
1/2 DAY
So, what then is Human Error? One accepted definition is: A departure from accepted or desirable practice on the part of an individual or a group of individuals that can or does, result in unacceptable or undesirable behaviour.
This workshop will: examine the principles behind this approach, provide the tools to measure current climate, and show participants how to develop a practical approach to implementation.
Occupational Stress Management.
2 DAYS
So how much did Stress cost your organisation last year? How about today? When you consider the research finding that puts the cost of one day’s absence from work at 3x the absent employee’s salary, it starts to add up… Safety legislation requires that the employer take “all practicable steps” to ensure the health and safety of his/her employees. In return, the employee has an obligation to report workplace hazards, including stress-related issues, to their employer. Health and safety is very much a two-way responsibility.
Safety Incentives – Promoting Health & Safety!
1/2 DAY
The development of an effective safety incentive program is an essential component in creating a strong safety culture in your organisation. Whether your goal is to improve a poor safety record or to maintain an already stellar record, incentive programs are an excellent vehicle to meet both goals.
Crew Resource Management.
2 DAYS
It is widely accepted in the Maritime and wider Transport Industry that the majority of accidents are not due to a malfunctioning vehicle / vessel / aircraft, or a lack of proficiency by the crew; rather, they are due to failures in human performance. Crew ResourceManagement (CRM) training addresses these as well as many other issues.
Developing a Positive Safety Culture in the Workplace.
2 DAYS
The presence of a positive H&S culture in the workplace is a critical component of a successful safety management program. Learn how to engage staff, gain buy-in from management and create a genuine safety culture powered by values not compliance with this interactive workshop. Included will be the chance to work on your own H & S culture plan implementation with consultation from the facilitator and delegates.
Human Factor Considerations in Risk Management Practice.
1 DAY
This workshop will examine the influence of the human cognitive decision-making process on the risk assessment and management process. We will look at how risk is interpreted differently based on a variety of normal human traits – and how this influences the ultimate risk management decisions taken in the workplace.
Shiftwork and Fatigue Risk Management.
2 DAYS
This intensive workshop will show you that strengthening your fatigue risk management practises can lead to improvements in productivity, safety, staff morale and also make your organisation more attractive to your insurer.
Understanding Risk-taking Behaviour in the Workplace.
2 DAYS
This intensive workshop examines the cognitive and behavioural processes behind risk-taking behaviour. This session will focus on developing the understanding needed to identify and manage the factors behind the often unpredictable workplace behaviours identified as factors in accident causation.
Investigating the Human Factor in Workplace Accidents.
2 DAYS
This workshop will highlight how each facet of an accident is influenced by human factors and that you must question not only what people did, but why they did it. As part of the workshop, we will examine a number of workplace accidents from the human factors perspective to identify possible errors and recommendations for safety improvements.
Safety starts with a conversation
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